Privacy Policy

Last updated: 22/09/2025

Sentinel25 Ltd (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website sentinel25.com

1. Who We Are

Sentinel25 Ltd is a company registered in [England and Wales] under company number 16532610. Our registered office is:
24 Market Place, Swaffham, Norfolk, England PE37 7QH

2. Information We Collect

We may collect and process the following personal data:

Contact details – such as your name, email address, phone number.
Business information – such as company name, job title, and preferences.
Website usage data – including IP address, browser type, pages visited, and cookies.
Transactional data – where you purchase goods or services from us.

3. How We Use Your Information

We use your information to:

Provide and manage our services.
Respond to enquiries or customer support requests.
Process payments and deliver orders.
Improve our website and user experience.
Send relevant marketing communications (with your consent).
Comply with legal or regulatory obligations.

4. Legal Basis for Processing

We rely on one or more of the following lawful bases:

Consent – when you have given us clear permission.
Contract – when processing is necessary for a service you request.
Legal obligation – when required by law.
Legitimate interests – where it is necessary for our business, provided your rights are not overridden.

5. Sharing Your Information

We may share your data with:

Service providers (e.g., IT, hosting, payment processors).
Professional advisers (e.g., accountants, legal consultants).
Regulators or law enforcement, if required by law.
We do not sell your personal data to third parties.

6. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes we collected it for, or to meet legal and regulatory requirements.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access a copy of your personal data.
Request correction of inaccurate data.
Request erasure of your data.
Object to processing for certain purposes.
Request restriction of processing.
Request transfer of your data to another provider.
Withdraw consent (where we rely on consent).

To exercise your rights, contact us at: contact@sentinel25.com

9. Security of Your Data

We use appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction.